This intensive 5-day program is expertly designed to provide focused training in housekeeping management, covering all essential aspects to ensure participants gain a thorough understanding and practical skills in this critical area. Each module is crafted to deliver comprehensive knowledge in a condensed timeframe.

1. Personality & Self-Development

• Soft Skills: Develop essential interpersonal skills, including effective communication, empathy, and active listening, to enhance interactions with guests and colleagues.

• Grooming: Focus on maintaining a professional appearance and personal grooming standards to create a positive impression.

• Communication Skills: Improve both verbal and non-verbal communication abilities to ensure clear and professional interactions.

2. Housekeeping & Facility Management

• Upkeep of Rooms: Learn the techniques required to maintain and service guest rooms to the highest standards of cleanliness and comfort.

• Indoor & Outdoor Facility Management: Gain expertise in managing and maintaining both indoor and outdoor spaces, ensuring they are well-maintained and presentable.

• Cleaning Agents and Usage: Understand the proper use of cleaning agents and safety measures to ensure effective cleaning while protecting surfaces and equipment.

• Deep Cleaning: Master advanced deep cleaning techniques to ensure a thoroughly sanitized and pristine environment.

3. Records Management

• Cost-Saving Measures: Implement strategies to reduce costs while maintaining high standards of service and quality.

• Bills & Settlement: Gain expertise in handling billing processes, ensuring accurate and timely settlements.

• Reporting and Record Maintenance: Master the art of maintaining detailed financial records, including cost-saving measures and efficient reporting.

Duration: 5 Days, 45 hours ( mon-sat )

Age Group: 21 Years and Above

Eligibility: Working Hospitality Professionals

Program Fee: ₹15,000 + GST

Target Audience: English-speaking working professionals in the hospitality industry.